RASIKA OVERSEAS (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rasikastore.com/ (“Website”).

By accessing or using our Website, you consent to the practices described in this Privacy Policy, our Terms of Use, and applicable Indian data protection laws.

Your Consent

By using our Website, you expressly consent to:

• The collection and use of your information as described in this Privacy Policy

• Processing of your personal data in accordance with Indian laws, including the Information Technology Act, 2000 and related rules

If you do not agree with this policy, please do not use our Website or services.

Information We Collect

We may collect the following categories of information:

Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Date of birth (where applicable)

Payment and Sensitive Information

• Payment details required to complete transactions

• Such information is collected only with your consent and processed through secure payment gateways

• We do not store full card or banking details on our servers

Usage and Transaction Data

• Browsing behavior

• Purchase history

• Interaction with the Website
  This data helps us improve our services and user experience.

How We Use Your Information

We use your information for the following purposes:

• To provide products and services and fulfill orders

• To process payments and manage transactions

• To communicate order updates, offers, and service-related notifications

• To personalize and improve your experience on the Website

• To detect, prevent, and address fraud, technical issues, or illegal activities

• To comply with legal and regulatory requirements

Sharing of Information

Your information may be shared under the following circumstances:

• With our affiliates, business partners, logistics providers, and service providers strictly for order fulfillment, operations, or marketing purposes (unless you opt out)

• With payment gateways and technology partners to enable secure transactions

• With government authorities, law enforcement agencies, or legal bodies when required by law or legal process

We do not sell or rent your personal data to third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your data, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your login credentials and password.

Your Rights

You have the right to:

• Access, review, and update your personal information

• Request correction or deletion of your data

• Withdraw consent for marketing communications or certain data processing activities

Please note that withdrawal of consent may limit access to some services on the Website.

You may exercise these rights by logging into your account or contacting us using the details below.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Anonymized or aggregated data may be retained for research, analytics, and business improvement purposes.

Questions or Grievances

In accordance with applicable laws, the details of our Grievance Officer are as follows:

Grievance Officer:
Vandana Dinesh Vatyani (Partner)

Email: rasikaecom@gmail.com
Phone: 9548265853

Office Hours:
Monday to Friday: 10:00 AM – 8:00 PM
Saturday to Sunday: 10:00 AM – 6:00 PM